Privacy Policy
Last Updated:
Sri Valli Creations (“we”, “us”, “our”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with a revised “Last Updated” date.
2. Information We Collect
We collect personal information based on how you interact with our website and services.
A. Information You Provide Directly
When you interact with us, we may collect:
Contact Details: Name, phone number, email address, and shipping/billing address
Order Information: Purchase details, transaction confirmations, delivery details
Account Information: Username, password (if account creation is available)
Shopping Preferences: Wishlist items, cart activity, reviews
Customer Support Information: Any information shared when contacting us
B. Information Collected Automatically
When you browse our website, certain technical information may be collected automatically, such as:
IP address
Browser type and device information
Pages visited and time spent
Cookies and similar tracking technologies
C. Information from Third Parties
We may receive information from trusted third parties such as:
Payment processors
Delivery partners
Website analytics providers
All such information is handled in accordance with this Privacy Policy.
3. How We Use Your Information
We use your personal information for the following purposes:
A. To Process Orders and Provide Services
Including order confirmation, delivery, returns, and customer communication.
B. To Improve Customer Experience
Understanding preferences, improving our collections, and enhancing website functionality.
C. Marketing and Promotions
With your consent, we may send updates about new collections, offers, and store announcements. You may opt out at any time.
D. Security and Fraud Prevention
To monitor and prevent unauthorized transactions or suspicious activities.
4. Cookies and Tracking Technologies
We use cookies to:
Improve website performance
Analyze visitor behavior
Personalize your browsing experience
You can manage or disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
5. How We Share Your Information
We may share your information only when necessary with:
Payment processors for secure transactions
Shipping and delivery partners to fulfill orders
Service providers who assist in website maintenance and analytics
Legal authorities when required by law
We do not sell your personal information to third parties.
6. User-Generated Content
If you post reviews or feedback on our website or social media platforms, the information you share may be visible publicly. Please avoid sharing sensitive personal information in public spaces.
7. Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing your information.
8. Your Rights
You may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your information
Opt out of marketing communications
To exercise any of these rights, please contact us using the details below.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact:
Sri Valli Creations
Address: Lakshmi Lotus building, 4th main basvanagar, Below i_ lite opticals, Bangalore 560037
Phone: 9632593254, 9398475904